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Terms of Service

Last updated: · Governs use of solarcare4u.com and the Solar Care application

These Terms of Service ("Terms") govern access to and use of the Solar Care application and solarcare4u.com (together, the "Service"), provided by Solar Care ("we," "us"). By creating a workspace, accepting an invitation, or otherwise using the Service, you agree to these Terms on behalf of yourself and, where applicable, the Company you represent.

1. Accounts & workspaces

A Company workspace is created by an authorized representative of that Company ("Owner"), who is responsible for inviting and managing their own staff and Customer accounts, and for the accuracy of information entered into the Service. Each user is responsible for keeping their own login credentials confidential and for activity under their account.

2. Acceptable use

You agree not to:

  • Access or attempt to access another Company's data, or any data your role isn't authorized to see.
  • Use the Service to send spam, unsolicited communications, or content that is unlawful, fraudulent, or infringing.
  • Attempt to probe, scan, or circumvent the security or authentication mechanisms of the Service.
  • Reverse-engineer, resell, or use the Service to build a competing product.

3. Company & customer data

Each Company owns the business, customer, and system data they enter into their workspace ("Company Data"). We process Company Data solely to provide the Service, as described in our Privacy Policy. A Company is responsible for having the appropriate rights and permissions to enter Customer information into the Service, including any notices or consents required under applicable law.

4. Third-party integrations

The Service can connect to third-party solar monitoring/inverter platforms at a Company's choice. We aren't responsible for the availability, accuracy, or practices of those third-party services — monitoring data reflects what the connected platform reports to us.

5. Service availability

We aim to keep the Service available and reliable, but we don't guarantee uninterrupted access. We may perform maintenance, and features may change as the product evolves. We'll make reasonable efforts to communicate significant changes to active Companies.

6. Suspension & termination

We may suspend or terminate access to the Service for a Company or individual account that violates these Terms, poses a security risk, or as required by law. A Company may stop using the Service at any time; contact us to discuss data export or deletion.

7. Disclaimers

The Service is provided "as is." Monitoring data, alerts, and severity classifications are decision-support tools generated from data reported by connected hardware and staff input — they do not replace a qualified technician's own inspection or professional judgment, particularly for anything safety-related (electrical faults, fire risk, structural issues). To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of liability

To the fullest extent permitted by law, Solar Care will not be liable for indirect, incidental, special, or consequential damages arising from use of the Service, including damages related to physical property, equipment, or installations, beyond what applicable law requires.

9. Changes to these Terms

We'll update the "Last updated" date above when these Terms change and post the revised version here. Continued use of the Service after a change constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms: hello@solarcare4u.com